Townhall: An effective internal communication activity

Town hall is a term given for a forum for open discussion between all members of an organization. Usually, meetings are conducted team wise or department wise. Town hall, on the other hand is an open forum where employees from any designation and department can participate in a discussion.
We are an internal communication agency in Delhi apart from dealing with employee engagement. Recently we helped a media firm organize a Town hall. The firm wanted a forum to put forth certain important decisions in a personal manner.
As an internal communication agency in Delhi we suggested them Town hall. All the employees were sent an email informing them about the event. In the forum, the senior management communicated their new decisions and the company’s change of plans, to all the employees. The topic was then open for questions, queries, suggestions, doubts from the employees, which were effectively answered by the management. This way all the doubts and issues related to the new set of policies were dealt by the senior members. The staff was also reassured of the intentions and position of the organization.
With changing economic conditions, organizations face various threats and challenges. It’s always fruitful to keep a regular flow of information to all employees to dissuade negativity and rumor mongering.
Town hall, also gives the management a window for motivational talks and getting a sense of employee satisfaction.
As an internal communication agency in Delhi, we look forward to customizing communication activities as per client requirement. Needless to say, Engagement, Communication & Customization are the new buzz words to go by.


Location: Delhi, India

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